Implementation and Evaluation It has been observed that certain factors are critical for the successful implementation of information systems.
If employed and fulfilled upon, these leverage points provide the necessary foundation for impacting the mammoth industry of healthcare, as well as those elements of healthcare that have been traditionally reinforced and have rewarded the way it is.
These critical success factors rely on a commitment and capacity for reinvention and innovation. A healthcare system must make itself indispensable with an offering that healthy community residents, patients and payers cannot and wish not avoid or go around.
Work with patients to reengineer core patient processes to leverage technologies and drive dramatically better patient engagement and experience. There is a major distinction between understanding the role of the patient in healthcare and actually working with the patient to redesign healthcare.
Develop a highly effective, productive and efficient i. Diversified, yet integrated specialization. Optimize physician network with strong physician leadership, collaboration, diversity of specialization and alignment. Expand patient care beyond physician-centered and acute-hospital-located care delivery.
Embed in the organization a competency for creativity to continually innovate and rapidly execute innovation and change. Establish a strong capability and capacity to leverage information technology, including but not limited to mobile and web technology.
Leaders must be able to envision and execute on new, unprecedented futures while being highly skilled in the interpersonal skills needed to partner with physicians and care providers and to support and encourage creativity while maintaining discipline.
Culture of responsibility and accountability. In order to drive demonstrated value, both patients and providers will need to operate at higher levels of accountability.
Organizational and clinical culture, processes and structures must be organized to institutionalize accountability and responsibility.Right people, right processes, right change management and right technology - these are the "four buckets" that one expert says her list of top 10 internal factors for implementing an EHR fall into.
Without all the components, she . Information system success also refers to user satisfaction, system use, perceived usefulness and system quality [Sabherwal, Jeyaraj and Chowa, ].
These four constructs can directly influence the personal use of them. FACTORS THAT AFFECT ICT USAGE Journal of Information Technology Management, Volume XXI, Number 4, 40 Based on .
A successful rollout of an health information management system in an environment that is not primarily a healthcare environment could be very challenging.
This is coupled with other external factors that are likely to impede the progress of the project. To learn more about these all-important keys to success, purchase a copy of our book, The 5 Key Success Factors – A Powerful System For Total Business Success.
It includes much more detail than the summary above. The critical factors that determine the success of implementation of information systems are: Top Management Commitment It has been observed that top management commitment is vital for a successful IS implementation.